Free resource
Patient Communication Standards.
The rules our agent follows. Useful with or without PRM Core.
The five rules
- 01
Consent and opt-in before the first message
Enforced in the code - 02
Plain language and tone
Guidance - 03
Timing and frequency limits
Guidance - 04
Human review before anything new is sent
Enforced in the code - 05
Data handling and minimum necessary
Enforced in the code
Rules 01, 04 and 05 are enforced in the code; 02 and 03 are guidance. Document in preparation.
The full document is in preparation. Leave your work email and we will send the link when it is ready.